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FAQ'S


Frequently Asked Questions


How secure is Ritchieintexas.com? 

We use 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security. SSL provides encryption between web browsers and web servers. 

             
What shipping method do you use?
 
We use UPS ground shipping on the Ritchie products you will find in our online store - and shipping is FREE on orders over $50.00! On larger Fountains which cannot ship by UPS, we'll discuss with you all other shipping options and what they will cost.


 
Do you offer Rush Deliveries? 

In most cases, our standard delivery time is 5-10 business days after order placement. If there is a need for a rush delivery, please contact us and we will do our best to accommodate your needs.

               

 
What payment methods do you accept?

We accept Visa, MasterCard, Amex, Discover, and Pay Pal through our secure merchant gateway.